Shibuya Excel Hotel Tokyu - Tokyo

1-12-2, Dogenzaka Shibuya-Ku Tokyo, 150-0043, Tokyo, Japan, 150-0043  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Shibuya Excel Hotel Tokyu - Tokyo

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Spa and relaxation

Reflex massage

 Breakfast

In-room breakfast

 Food/Drinks

Restaurant

Bar/Lounge

 Meeting facilities

Meeting room

 No Smoking

Non-smoking rooms

Editorial review:

This is a lively hotel in a great location next to the Shibuya Station. The night time views of Tokyo are spectacular. Don’t miss the restaurants on the 25th floor where you can get the full panoramic view. The sleeping rooms are simple but quite adequate.

Verified Reviews:

  • Staff were superb - Great view - In the heart of shibuya
  • Nice linen and bedding - Nice big window - View over shibuya
  • Room was comfortable - Bathroom was fine - No wifi
  • Lacks basic amenities - Bed and pillows were really good
  • Excellect location - Beds are uncomfortable - Nice hotel

Overview

Located not far from the city center, the four-star Shibuya Excel Hotel Tokyu features such attractions as Cerulean Tower, the National Children’s Castle and Bunkamura.

The modern 25-storey building of the hotel offers up-to-date facilities.

All 408 guestrooms, including premier twin room and double room as well as superior single room, are equipped with flat-screen TV and satellite TV as well as en-suite bathrooms.

The hotel has two restaurants, Shunsai, a Japanese restaurant serving kaiseki courses, and A Bientot, a French restaurant, as well as Estacion Café, a lobby level café.

Fax/photocopying facilities are offered for the business guests of the hotel.

The hotel provides the guests with a fitness center, equipped with treadmills, stationary bikes, dumbbells, and strength-training machines.

Year renovated:   2007.  Number of floors:   25.  Number of rooms:   408.

Rooms

The hotel provides rooms for people with disabilities.

Standard single room comes with cable television.

Standard double room offers a mini-bar.

Double room features a mini-refrigerator.

Standard twin room is equipped with a work desk and a Spacious bathroom.

Superior twin room and single room come with high speed internet and are smoking.

Premier double room offers a work desk and is smoking.

Premier twin room is equipped with a sofa bed.

Standard room assigned on arrival is non-smoking, offering heating.

All children under one year old may stay at the hotel free of charge, using existing bedding and older children/adults are staying here for JPY3500 per night/person for extra beds.

Maximum one extra bed is available in a room.

Dining options

Among the dining options of the hotel are the following:

Shunsai is a 25th-floor Japanese restaurant, serving kaiseki courses and à la carte items, and is opened from morning to night.

A Bientot is a 25th-floor relaxed French restaurant, which serves breakfast buffet, à la carte items, and course meals for lunch and dinner.

Estacion Cafe is a lobby level café serving sweets, snacks, beer, wine, tea and cocktails, being opened from morning to night.

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Facilities

General

  • Free Wi-Fi
  • Paid on-site parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Vending machines
  • Coffee shop
  • Currency exchange
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Guest Parking

  • public parking is possible at a location nearby at JPY 2100 per day.

Services

  • Paid airport shuttle
  • Room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • Restaurant
  • Bar/Lounge
  • Cafe

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services

Leisure facilities

  • Reflex massage

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • Mini-Bar
  • Kettle
  • Sitting area
  • Dressing area
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bath/Shower
  • Bidet
  • Room toiletries
  • Hair dryer
  • Slippers

Kitchen facilities

  • Refrigerator

Bedroom

  • Premium bedding
  • Pillow menu

Media

  • Paid movies/Video
  • Flat-screen TV
  • Telephone
  • CD player
  • AM/FM alarm clock

Policies

Check-In

  • from  3 pm

Check-Out

  • until  11 am

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Shibuya Excel Hotel Tokyu - Tokyo Tokyo location
Show big map »

Hotel Address:

1-12-2, Dogenzaka Shibuya-Ku Tokyo, 150-0043, Tokyo, Japan, 150-0043

Get directions
City Center
  • Tokyo
    3.6km
Airports
Train Stations
  • Shibuya Station
    200 m
  • Shinjuku Station
    3.4km
Underground stations
  • Shinjuku Gyoemmae Station
    3.4km
  • Kamiyacho Station
    4.1km
Restaurants
  • Shunsai Shibuya Mark City (cuisine: Japanese)
    0 m
  • Umegaoka Sushi No Midori Shibuya (cuisine: Sushi)
    180 m
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  11 am
  • Year renovated:
    2007
  • Number of floors:
    25
  • Number of rooms:
    408

Hotel Awards

JapaneseHOTEL AWARDSHighly RecommendedTokyoShibuya Excel Hotel Tokyu

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Japan

Use Badge

Rooms and availability

The hotel provides rooms for people with disabilities.

Standard single room comes with cable television.

Standard double room offers a mini-bar.

Double room features a mini-refrigerator.

Standard twin room is equipped with a work desk and a Spacious bathroom.

Superior twin room and single room come with high speed internet and are smoking.

Premier double room offers a work desk and is smoking.

Premier twin room is equipped with a sofa bed.

Standard room assigned on arrival is non-smoking, offering heating.

All children under one year old may stay at the hotel free of charge, using existing bedding and older children/adults are staying here for JPY3500 per night/person for extra beds.

Maximum one extra bed is available in a room.

Shibuya Excel Hotel Tokyu Small Double RoomShibuya Excel Hotel Tokyu Small Double RoomShibuya Excel Hotel Tokyu Small Double Room
Small Double Room
Bed type: Double Bed
Size: 20m2
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

Modern air-conditioned room with a satellite TV, free wired internet, a fridge and a private bathroom with bath. Please note that extra beds cannot be accommodated.

Room facilities
    Shibuya Excel Hotel Tokyu Premier Double RoomShibuya Excel Hotel Tokyu Premier Double RoomShibuya Excel Hotel Tokyu Premier Double Room
    Premier Double Room
    Bed type: Double Bed or 2 Single beds
    Size: 40m2
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Shower
    • — Less information+ More information

    Premiere Double Non-smoking

    Room facilities
      Shibuya Excel Hotel Tokyu Twin RoomShibuya Excel Hotel Tokyu Twin RoomShibuya Excel Hotel Tokyu Twin RoomShibuya Excel Hotel Tokyu Twin Room
      Twin Room
      Bed type: 2 Single beds or Double Bed or 1 Single bed
      Size: 30m2
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Private bathroom
      • — Less information+ More information

      Standard Twin

      Room facilities
        Shibuya Excel Hotel Tokyu Standard Triple RoomShibuya Excel Hotel Tokyu Standard Triple RoomShibuya Excel Hotel Tokyu Standard Triple RoomShibuya Excel Hotel Tokyu Standard Triple Room
        Standard Triple Room
        Bed type: Triple or 3 Single beds
        Size: 34m2
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Private bathroom
        • — Less information+ More information
        Room facilities
          Shibuya Excel Hotel Tokyu Quadruple RoomShibuya Excel Hotel Tokyu Quadruple RoomShibuya Excel Hotel Tokyu Quadruple RoomShibuya Excel Hotel Tokyu Quadruple Room
          Quadruple Room
          Bed type: Quad or 4 Single beds
          Size: 40m2
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          • Shower
          • — Less information+ More information

          Quad Room Non-Smoking

          Room facilities
            Shibuya Excel Hotel Tokyu Superior Upper Floors Twin RoomShibuya Excel Hotel Tokyu Superior Upper Floors Twin RoomShibuya Excel Hotel Tokyu Superior Upper Floors Twin Room
            Superior Upper Floors Twin Room
            Bed type: 2 Single beds or 1 Single bed
            Size: 30m2
            Check Prices
            • Air conditioning
            • Private bathroom
            — Less information+ More information

            Rooms are located on the hotel's top floors, offering superior views. Modern air-conditioned room with a flat-screen satellite TV, free wired internet, a fridge and a private bathroom with bath. Please note that extra beds cannot be accommodated.

            Room facilities
              Shibuya Excel Hotel Tokyu Superior Top floor Twin Room superior singleShibuya Excel Hotel Tokyu Superior Top floor Twin Room
              Superior Top floor Twin Room
              Bed type: 2 Single beds or 1 Single bed
              Size: 30m2
              Check Prices
              • Free Wi-Fi
              — Less information+ More information
              Room facilities
                Shibuya Excel Hotel Tokyu Economy Twin RoomShibuya Excel Hotel Tokyu Economy Twin RoomShibuya Excel Hotel Tokyu Economy Twin Room
                Economy Twin Room
                Bed type: 2 Single beds or Double Bed or Double beds
                Size: 30m2
                Check Prices
                • Free Wi-Fi
                • Air conditioning
                — Less information+ More information
                Room facilities

                  How to reach hotel

                  hotel Shibuya Excel Hotel Tokyu - Tokyo Tokyo location
                  Show big map »

                  Hotel Address:

                  1-12-2, Dogenzaka Shibuya-Ku Tokyo, 150-0043, Tokyo, Japan, 150-0043

                  Get directions
                  City Center
                  • Tokyo
                    3.6km
                  Airports
                  Train Stations
                  • Shibuya Station
                    200 m
                  • Shinjuku Station
                    3.4km
                  Underground stations
                  • Shinjuku Gyoemmae Station
                    3.4km
                  • Kamiyacho Station
                    4.1km
                  Restaurants
                  • Shunsai Shibuya Mark City (cuisine: Japanese)
                    0 m
                  • Umegaoka Sushi No Midori Shibuya (cuisine: Sushi)
                    180 m
                  Hotel information
                  • Check-In:
                    from  3 pm
                  • Check-Out:
                    until  11 am
                  • Year renovated:
                    2007
                  • Number of floors:
                    25
                  • Number of rooms:
                    408

                  Hotel Awards

                  JapaneseHOTEL AWARDSHighly RecommendedTokyoShibuya Excel Hotel Tokyu

                  According to guest reviews, the hotel has been rated as
                  Best Luxury Hotels in Japan

                  Use Badge

                  Shibuya Excel Hotel Tokyu Location

                  Legend
                  • Current hotel
                  • Hotels nearby
                  • Other hotels
                  • Airports
                  • Underground stations
                  • Train stations
                  • Parks
                  • Tourist attractions
                  • Museums
                  • Convention centers
                  • Stadiums
                  • Food and meals
                  • General

                  Hover above the icons to see hotel photo and details.

                  Click the hotel to go to the main hotel page.

                  Route Planner
                  Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                  What's nearby

                  Tourist attractions

                  • Tokyo Disneyland - 200 m
                  • Meiji Jingu Shrine - 1.7km
                  • Zojoji temple - 4.4km

                  Popular areas

                  • City Center - 3.5km

                  Places of interest

                  • Tokyo Metropolitan Government Building - 2.7km
                  • Tokyo Tower - 4.0km

                  Train stations

                  • Shibuya Station - 100 m
                  • Shinjuku Station - 3.3km
                  • Shinkansen Shinagawa Station - 4.8km

                  Stadiums

                  • Tokyo Route 246 - Gran Turismo Track - 3.1km

                  Museums

                  • Japanese Folk Crafts Museum - 1.9km
                  • taro okamoto memorial museum - 2.0km

                  Parks

                  • Shinjuku Gyoen National Garden - 3.0km

                  Theaters

                  • Mielparque-Tokyo Hall - 4.6km
                  • National Theatre - 4.6km

                  Underground stations

                  • Shinjuku Gyoemmae Station - 3.3km
                  • Kamiyacho Station - 4.0km
                  • Daimon Metro Station - 4.9km

                  Local Attractions

                  • Nezu Museum - 1.6km
                    6-5-1 Minamiaoyama, Minato
                  • Meiji Jingu - 2.0km
                    1-1 Yoyogikamizonocho, Shibuya
                  • The Watarium Museum of Contemporary Art - 1.8km
                    3-7-6 Jingumae, Shibuya
                  • Komabano Park - 1.7km
                    2-19-70 Komaba, Meguro
                  • Konno Hachimangu - 1.7km
                    3-5-12 Shibuya, Shibuya

                  Near the hotelNear the hotel

                  • Tobacco & Salt Museum - 40 m
                  • The Japanese Sword Museum - 370 m
                    4-25-10 Yoyogi, Shibuya
                  • Shoto Museum of Art - 710 m
                    2-14-14 Shoto, Shibuya
                  • Yoyogi Park - 1.4km
                    2-1 Yoyogi-Kamizono-cho, Shibuya
                  • Shibuya Center Town - 260 m
                    Udagawacho, Shibuya
                  • Toguri Museum of Art - 700 m
                    1-11-3 Shoto, Shibuya
                  • Omotesando - 1.4km
                    Jingumae, Shibuya

                  Restaurants Nearby

                  • Shunsai Shibuya Mark City - 0 m

                    Address: 1-12-2 Dogenzaka
                    Phone: +81 3-5457-0131

                    50% likes this, based on 12 reviews
                    Cuisine: Japanese
                    Price Range: CAD 13 - CAD 39

                  • Esutashionkafe - 10 m

                    Address: 1-12-2 Dogenzaka
                    Phone: +81 3-5457-0109

                    64% likes this, based on 18 reviews
                    Cuisine: Café

                  • Tonkatsu Maisen Tokyu-Toyoko Restaurant - 110 m

                    Address: Tokyu Department Toyoko Store (West) 9F, 2-24-1 Shibuya
                    Phone: +81 3-3477-4582

                    75% likes this, based on 52 reviews
                    Cuisine: Japanese
                    Price Range: CAD 10 - CAD 13

                  • Umegaoka Sushi No Midori Shibuya - 180 m

                    Address: 1-12 Dogenzaka
                    Phone: +81 3-5458-0002

                    78% likes this, based on 123 reviews
                    Cuisine: Sushi
                    Price Range: CAD 27 - CAD 40

                  • Abiento - 30 m

                    Address: 1-12-2 Dogenzaka
                    Phone: +81 3-5457-0132

                    68% likes this, based on 53 reviews
                    Cuisine: Continental
                    Price Range: CAD 42 - CAD 67

                  Getting there.

                  Airport Tokyo Haneda (HND) is in 14.3km.

                  From the airport:

                  • Head, south on the coast through all Road 316, slight right onto Du Road 316 and turn right at Tennozu AI Hikaru (intersections) onto Coast dori / Road 317, turn left onto Yamate-dori / State Road 357, then turn right at North Shinagawa 2-chome (cross almost) onto first Keihin / State Road 15, slight left at Sapporo Tsuji (intersections) onto the Road 301, continue straight through Mita 2-chome (intersections) onto Sakura Tin dori / State Road on the first line, turn left at Akabanebashi (intersections) onto Road 319, turn left onto the ramp to the Shiba Park entrance-Meguro-Shibuya and Shinjuku, merge onto the capital of high-speed center Loop Line, take the exit Tanimachi JCT toward the east, high speed Shibuya and merge onto Metropolitan Expressway No. 3 Shibuya Line, take the exit to capital Shibuya, turn right at Dogenzaka and again right at Dogenzaka. The hotel will be on the left.

                  Hotel information
                  • Check-In:
                    from  3 pm
                  • Check-Out:
                    until  11 am
                  • Year renovated:
                    2007
                  • Number of floors:
                    25
                  • Number of rooms:
                    408

                  Hotel Awards

                  JapaneseHOTEL AWARDSHighly RecommendedTokyoShibuya Excel Hotel Tokyu

                  According to guest reviews, the hotel has been rated as
                  Best Luxury Hotels in Japan

                  Use Badge

                  Hotels nearby
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                  3 stars
                  4km
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                  3 stars
                  4km
                  Shinjuku Prince
                  4 stars
                  4km
                  Cities nearby
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                  • Saitama hotels - 20km
                  • Kawasaki (Kanagawa) hotels - 18km
                  • Yokohama (Kanagawa) hotels - 28km
                  • Kanagawa hotels - 27km
                  • Tachikawa hotels - 26km
                  • Musashino hotels - 12km
                  • Machida hotels - 28km
                  • Kamagaya hotels - 30km
                  • Yamato (Kanagawa) hotels - 31km

                  Shibuya Excel Hotel Tokyu Reviews

                  Guest reviews are submitted by our customers after their stay at Shibuya Excel Hotel Tokyu

                  Average guest rating

                  8.0out of 10
                  Excellent
                  Based on 63 reviews

                  Rating by category:

                  Location
                  8.0
                  Rooms
                  10.0

                  Individual guest reviews

                  • Group of friends
                    7.8

                    Hotel location is excellent, right next to Shibuya JR train station. Within walking distance to shopping such as Paco, 109, Loft, plenty of restaurant nearby. The room is spacious considered in Tokyo.

                    No body cream, mattress is not thick enough

                  • Single
                    8.8

                    I travel to Tokyo a couple of times a year but this was my first time at the Excel. I stayed for 4 nights and I needed to extend my check out by 1 hour, from 11am to midday. The manager wanted to charge me around $80 to do this! Not really the kind of service I have come to expect in Japan!

                  • Group of friends
                    8.2

                    The location and the views over Tokyo

                    Room service not available at night

                  • Couple
                    8.2

                    Best location, excellent view, and easy to access

                    Expensive but it is worth spending

                  • Group of friends
                    9.2

                    Hotel position is TOP!

                    They didn't have any Gym, as most of the hotels in Tokyo....

                  • Family with children
                    7.8

                    Location very convenient to find a place to eat, shop. Easy to get to from airports

                    Room is a bit small

                  • Couple
                    4.2

                    Great location, easy access from the Shibuya train/subway station. Amazing view from the room.

                    Staff at the checking not friendly at all. Room just OK and bathroom very poor.

                  • Single
                    7.4

                    Direct bus service to Narita from outside the door which is handy - and the location is good if Shibuya is your destination - also lots of train and metro service at the nearby Shibuya station

                    Not amazing service, and not an especially great feeling of value for money given the price.

                  • Family with children
                    5.0

                    Location very convenience.

                    Very noise, room very small. Indoor environment look lik very old.

                  • Single
                    6.2

                    Very convienient location from our office in Aoyama. I also like the fact that hotel has free WiFi.

                    The hotel room's compendium indicated that breakfast in the Japanese restaurant on the top of the building served until 10:30 am. I went there at 10:15 am and was escorted to my table. Then I was told that the restaurant closed at 10 am. Why did they not tell me at the door? They escorted me to my table then they tell me the last order was at 10:00 am. I asked for lunch menu and they said they didn't serve lunch yet but I could go to their buffet restaurant. I mentioned that their in-room information indicated the restaurant was opened for breakfast until 10:30 am (nothing about last order at 10:00 am). They should indicate it closes at 10:00 am. I would have tried to be there before 10. My room key did not work upon check in. Had to call someone. Eventually the key worked but each time I exited the room, I had difficult time getting back in. It works eventually. You just have to keep trying 20+ times. Strange! I'm sure it was an isolated case and not all keys are like that. I hope not anyway....

                  • Single
                    8.8

                    Great location, located right next to Shibuya Station. Bus Limousine from the airport(both Narita and Haneda) stop here.

                  • Single
                    7.4

                    Location is great.

                    Not particularly Japanese style or feel.

                  • Group of friends
                    8.2

                    Very comfortable beds and the ladies floor had a nice assortment of lotions and things. Very convenient location for shopping and dining.

                    Not overly luxurious for the price. A gym or hot tub floor would have been amazing.

                  • Couple
                    5.8

                    The only good thing about this hotel is the location. If you are planing to explore the city all day and just return to the hotel for a hot shower and a sleep , this is your hotel!! Otherwise do not expect anything else. No wi-fi only a adsl cable in the room. Not all staff speaks English but they manage to explain you things.

                    No wi-fi! No wi-fi! No wi-fi! No wi-fi!!!

                  • Family with children
                    9.6

                    Service was excellent. Location was brilliant and a very comfortable room.

                  How to reach hotel

                  hotel Shibuya Excel Hotel Tokyu - Tokyo Tokyo location
                  Show big map »

                  Hotel Address:

                  1-12-2, Dogenzaka Shibuya-Ku Tokyo, 150-0043, Tokyo, Japan, 150-0043

                  Get directions
                  City Center
                  • Tokyo
                    3.6km
                  Airports
                  Train Stations
                  • Shibuya Station
                    200 m
                  • Shinjuku Station
                    3.4km
                  Underground stations
                  • Shinjuku Gyoemmae Station
                    3.4km
                  • Kamiyacho Station
                    4.1km
                  Restaurants
                  • Shunsai Shibuya Mark City (cuisine: Japanese)
                    0 m
                  • Umegaoka Sushi No Midori Shibuya (cuisine: Sushi)
                    180 m
                  Hotel information
                  • Check-In:
                    from  3 pm
                  • Check-Out:
                    until  11 am
                  • Year renovated:
                    2007
                  • Number of floors:
                    25
                  • Number of rooms:
                    408

                  Hotel Awards

                  JapaneseHOTEL AWARDSHighly RecommendedTokyoShibuya Excel Hotel Tokyu

                  According to guest reviews, the hotel has been rated as
                  Best Luxury Hotels in Japan

                  Use Badge